DELIVERY TIMES
The delivery time is from 1 to 3 working days for orders with delivery in the peninsula and Balearic Islands, and 3 to 8 working days in Europe and the rest of the world. The delivery times indicated are indicative.
SHIPPING COSTS
In the Peninsula and Balearic Islands shipping costs are free with orders over 70 € and orders under 70 € will have a shipping cost of 6.90 €. Currently we do not ship to the Canary Islands, Ceuta and Melilla.
In Europe Zone I shipping costs are free with orders over 100 ¤ and orders under 100 ¤ will have a shipping cost of 15 ¤.
(Zone I Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, United Kingdom, Scotland, United Kingdom)
In Europe Zone II shipping costs are free with orders over 150 ¤ and orders under 150 ¤ will have a shipping cost of 35 ¤.
(Zone II Channel Island, Gibraltar, Malta, Norway, San Marino, Switzerland)
In the rest of the world he shipping costs are free with orders over 150 € and orders under 150 € will have a shipping cost of 35 €.
Customs expenses that may be caused at the destination are not included in the shipping costs .These expenses will have to be paid for on receipt of the order and will be assumed by the client.
Within 30 days after receipt of the order, the customer may request the exchange of a product purchased through the online store. You can exchange it for another size or item of the same value. The original labels should remain on the item and the product should not have been used
For exchanges please contact the Online Sales department by calling (+ 34) 951 569 216or by sending an e-mail to service@baileys.shop indicating your order number and we will pick up the product/s at the delivery address you indicated. You must also include the completed Return, Exchange and Cancellation Form.(Here)
Shipping costs for the first exchange in Spain (mainland and Balearic Islands) are free of charge. For any other countries, the customer will bear the cost for the exchange
Within 30 days after receipt of the order, the customer may request the return of the items purchased through the online store. The original labels should remain on the item and the product should not have been used
Returns in Spain (Peninsula and Balearic Islands) will be free provided that the final amount of the order after the return is greater than €70. If lower, the cost for the return will be €6.90.
To do so, please contact the Online Sales Department by calling (+34) 951 569 216, or by sending an email to service@baileys.shop indicating your order number and we will pick up the product/s at the delivery address you indicated.
In Addition, You must include the Form of exchanges, return and withdrawal completed.(Here)
Returns from any other countries, the customer will bear the cost for the return and additionally :
When the final amount of the order after the return is greater than €100, one will be exempt from the original shipping fee. If lower, the cost of the return will be €15.00. (Europe ZONE I)
When the final amount of the order after the return is greater than €150, one will be exempt from the original shipping fee. If lower, the cost of the return will be €35.00. (Europe ZONE II and the rest of the world)
Contact the Online Sales Department, by calling (+34) 951 569 216or by sending an e-mail to service@baileys.shop indicating your order number. You must send us the items in their original packaging to the following address:
BAILEYS
Carretera de Ojén, s/n, C.C. La Cañada Local 78
C.P.29600 Marbella (Málaga) Spain
Malaga, Spain.
Att. Online Sales Department
Once sent, indicating the transport company as well as the tracking number.
Refunds for withdrawal in Spain (peninsula and Balearic Islands) are free of charge, to formalize them please contact the Online Sales Department, by calling (+34) 951 569 216or by sending an e-mail to service@baileys.shop indicating your order number and we will pick up the product/s at the delivery address you indicated. You must also include the completed Return, Exchange and Cancellation Form.(Here)
In the event that the Customer is not satisfied with the products received, the Customer will have a period of 14 calendar days to return your order, all without penalty and without giving any reasons. The article must keep the labels and not have been used.
Refunds for withdrawal in all other countries, the customer will bear the return shipping costs.
Contact the Online Sales Department, by calling (+34) 951 569 216or by sending an e-mail to service@baileys.shop indicating your order number. You must send us the items in their original packaging to the following address:
BAILEYS
Carretera de Ojén, s/n, C.C. La Cañada Local 78
C.P.29600 Marbella (Málaga) Spain
Malaga, Spain.
Att. Online Sales Department
Once sent, indicating the transport company as well as the tracking number.
